.dk Status

All Systems Operational

About This Site

Overview of operational status, incidents and planned maintenance on .dk domain name service and related administrative services.

DNS (.dk) Operational

a.nic.dk Operational

b.nic.dk Operational

c.nic.dk Operational

d.nic.dk Operational

l.nic.dk Operational

p.nic.dk Operational

s.nic.dk Operational

Website (www) Operational

Self-service portal Operational

Registrar portal Operational

Whois (web) Operational

Whois (text) Operational

EPP (Extensible Provisioning Protocol) Operational

DSU (DNSSEC Update Service) Operational

DAS (Domain Availability Service) Operational

NSU (Name Server Update) Operational

Administrative services Operational

Zonemaster Operational

Stats Operational

Sandbox environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Notification of service window on our production environment April 3rd 2023 06:00 CEST – 07:30 CEST Apr 3, 2023 06:00-07:30 CEST

We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes April 3rd 2023 06:00 CEST – 07:30 CEST. The update itself is expected to take approximately 30-45 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.dk-hostmaster.dk/en/contact

We for any inconvenience this service window may cause.
Posted on Mar 31, 2023 - 15:01 CEST

System Metrics Month Week Day

a.nic.dk (response time)

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b.nic.dk (response time)

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c.nic.dk (response time)

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d.nic.dk (response time)

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l.nic.dk (response time)

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p.nic.dk (response time)

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s.nic.dk (response time)

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Past Incidents

Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

Notice of updates to DK Hostmaster services

Completed - The scheduled maintenance has been completed.
Mar 29, 15:47 CEST

Scheduled - On Wednesday, March 29, 2023, DK Hostmaster will perform updates to the following services between 14:00 CEST and 15:00 CEST:

• EPP service to version 4.10.0
• Registrar self-service portal to version 3.14.1
• Registrant self-service portal to version 5.14.0

No service downtime is expected during these updates.

Features
• Feature Request #2082: EPP poll message when domain status changes
Various registry business processes can affect status of domains and thus what operations registrars are allowed to perform as well as payment status and expiry dates etc.
Previously the only way for registrars to optain this information was by periodically request domain info for their entiry portfolio of domains. With this feature, poll messages are now being published instantly when these changes occur.
• Improved handling of contact information sync with Danish business registry (CVR)

Limitations:
- This feature support registrar handled domains only
- Poll messages are published to REG-* user. We have are separate feature request #2263 concerning the ability to enable registrars to define which users should be the default recipient of poll messages. This feature is not yet planned for development.

Bug fixes
• Known Issue #2430: Incorrect exDate in resData on domain transfer
• Known Issue #2432: resData missing in poll message on domain deletion
• Known Issue #2420: Error updating contact secondary email
• Corrections to ID control process flows
• Corrections to payment handling
• Various minor error and layout corrections

Resources
• Known issues overview
- https://www.dk-hostmaster.dk/en/known-issues
• Feature requests overview
- https://www.dk-hostmaster.dk/en/feature-requests
• Release notes
- https://www.dk-hostmaster.dk/en/release-notes
- https://github.com/DK-Hostmaster/epp-service-specification/wiki/Release-Notes#release-4100-of-the-epp-service
- https://github.com/DK-Hostmaster/rp-service-specification/wiki/Release-Notes#release-3141-of-the-registrar-portal
- https://github.com/DK-Hostmaster/sb-service-specification/wiki/Release-Notes#release-5140-of-the-self-service-portal-sb
• Service specifications
- https://github.com/DK-Hostmaster/epp-service-specification
- https://github.com/DK-Hostmaster/rp-service-specification
- https://github.com/DK-Hostmaster/sb-service-specification
• FAQ
- https://www.dk-hostmaster.dk/faq

Any questions regarding these updates can be submitted via our customer support form at https://www.dk-hostmaster.dk/en/contact
Mar 28, 13:57 CEST

Notification of service window on our production environment March 29th 2023 06:00 CEST – 07:30 CEST

Completed - The scheduled maintenance has been completed.
Mar 29, 07:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 06:02 CEST

Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes, domain status updates, registrar prepaid notifications and restore of domains March 29th 2023 06:00 CEST – 07:30 CEST. The update itself is expected to take approximately 30-45 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.dk-hostmaster.dk/en/contact

We for any inconvenience this service window may cause.
Mar 28, 14:17 CEST

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

Notification of service window on our production environment March 24th 2023 06:00 CET – 07:30 CET

Completed - The scheduled maintenance has been completed.
Mar 24, 06:49 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 CET

Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes and vendors general bug-fixes March 24th 2023 06:00 CET – 07:30 CET. The update itself is expected to take approximately 30-45 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.dk-hostmaster.dk/en/contact

We for any inconvenience this service window may cause.
Mar 23, 12:30 CET

Mar 23, 2023

General unavailability of administrative services, ie. self-service portal and other technical services

Resolved - The issue has been resolved. We will continue to investigate the root cause.

We are sorry for any inconvenience this may caused.
Mar 23, 11:39 CET

Investigating - We're currently experiencing general unavailability of administrative services. We're investigating the issue.

The .dk name service is not affected by this.

We are sorry for any inconvenience this may cause.
Mar 23, 11:30 CET

Notification of service window on our production environment March 23th 2023 06:00 CET – 07:00 CET

Completed - The scheduled maintenance has been completed.
Mar 23, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 CET

Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes March 23th 2023 06:00 CET – 07:00 CET. The update itself is expected to take approximately 30-45 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.dk-hostmaster.dk/en/contact

We for any inconvenience this service window may cause.
Mar 22, 15:17 CET

Mar 22, 2023

.dk zone DNSSEC NSEC3 parameter change

Completed - The scheduled maintenance has been completed.
Mar 22, 10:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 10:00 CET

Scheduled - During the scheduled maintenance the following DNSSEC signing parameters will be changed:

- NSEC3 ”Opt-Out” flag will be deactivated.
- Number of NSEC3 hashing iterations is changed from 17 to 0 (zero).
- NSEC3 ”salt” will be removed.

The change is expected to last 30 minutes. Changes to the .dk zone carried out in the same time period are issued immediately after completion of the parameter change.

The mentioned changes are done in the interest of following best practice (BCP) defined in RFC 9276/BCP 236.
Mar 13, 12:02 CET

Notification of service window on our production environment March 22th 2023 06:00 CET – 07:00 CET

Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 06:00 CET

Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes March 22th 2023 06:00 CET – 07:00 CET. The update itself is expected to take approximately 30-45 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.dk-hostmaster.dk/en/contact

We for any inconvenience this service window may cause.
Mar 21, 13:28 CET

Mar 21, 2023

Sandbox environment migration to new database

Completed - The scheduled maintenance has been completed.
Mar 21, 15:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 10:00 CET

Scheduled - On Tuesday the 21st March we will perform a migration of sandbox applications to a new database platform. During the timeframe the sandbox environment will be unavailable.

As part of the migration the dataset will be reset to the standard dataset (https://github.com/DK-Hostmaster/sandbox-environment-specification#available-data).

Registrar logins for users with the Administrator role will be migrated. All other logins will have to be recreated after the migration.
Feb 24, 12:23 CET

Mar 20, 2023

Notification of service window on our production environment March 20th 2023 06:00 CET – 07:00 CET

Completed - The scheduled maintenance has been completed.
Mar 20, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 CET

Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding ie. payment and payment status, suspension, restore and waiting lists March 20th 2023 06:00 CET – 07:00 CET. The update itself is expected to take approximately 30-45 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.dk-hostmaster.dk/en/contact

We for any inconvenience this service window may cause.
Mar 17, 14:55 CET

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.